Return Policy | Industrial Home
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14 days reflection period
customization
Customization? No problem!

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Return Policy

customization

Binnen 14 dagen (na besteldatum) kunt u kosteloos afzien van uw bestelling.
We will refund your money within 7 working days.
Daarna geldt voor de producten die u via deze webwinkel koopt dat deze op maat worden gemaakt volgens de door u ingevoerde specificaties. Het herroepingsrecht is hier dan ook niet van toepassing.

If you are not satisfied with your order, please let us know immediately and contact us (+31619960500).

We will then look for a suitable solution together.

Business orders

Cannot be returned (here the right of withdrawal or legal cooling-off period does not apply), these are always final and returning them will be refused by us.

Products from stock

As a consumer, you have the right to return the product within a period of 14 days without stating reasons, in accordance with the statutory cooling-off period or right of withdrawal, commencing on the day of receipt of the product.

The return shipment must be registered by sending an email to: info@industrial-home.com

The product can only be returned unused, complete and undamaged and in original packaging within 14 days to:

Industrial Home
Lekstraat 111
2515XC
the Hague

Damage upon receipt

You must check your order carefully upon delivery. If you notice damage, you must report this within 2 days by sending a whatsapp with photos and order number to 0619960500.

If you do not have this, you can also send it to the email: info@industrial-home.com
We try to process these for you within 7 days.

Report damage after this period or return an item without notification, this will not be processed and the purchase will remain.